top of page
Image by Eastman Childs

Developers

Since 1969, Gassen has partnered with associations across the Twin Cities, providing proactive and personalized management services. With over 55 years of experience, we support communities at every stage of their lifecycle—from development and turnover to long-term operations.

 

Our expertise in HOA management ensures that new associations establish a strong foundation while benefiting from exceptional day-to-day management services. Our dedicated team, cutting-edge technology, and commitment to homeowner satisfaction make Gassen the ideal partner.

Developer Engagement Timeline

Pre-Development Phase

Pre-Development Phase

During the early planning stages, developers engage with Gassen to establish the foundational elements of the community association, ensuring a smooth transition from construction to active management.

Services Provided

HOA Formation & Documentation: Assistance in drafting and filing governing documents, including the Master Declaration, Bylaws, Articles of Incorporation, and Rules & Regulations.

Budget Creation: Development of an initial operating budget, including reserve planning, assessment structures, and financial forecasting.

Vendor Setup: Identification and coordination with essential service providers for maintenance, landscaping, utilities, and security.

Compliance Guidance: Support in ensuring governing documents align with state regulations and industry best practices.

Declarant Collaboration: Working closely with the developer to establish a phased transition plan for the association.

Development & Early Operations Phase

Once construction begins and homes are sold, Gassen provides essential management services to maintain the community and support the developer-controlled HOA.

Services Provided

Financial Management: Collection of assessments, expense tracking, and financial reporting.

Common Area Maintenance: Overseeing vendor contracts and ensuring the upkeep of shared amenities.

Homeowner Communication: Managing inquiries, providing updates, and fostering a positive resident experience.

Meeting Facilitation: Scheduling and conducting board meetings, documenting decisions, and ensuring compliance with governing documents.

Emergency Support: 24/7 emergency response for urgent maintenance issues.

Technology Integration: Implementation of CINC Systems to provide real-time access to financial reports, homeowner requests, and community documents.

Development & Early Operations Phase
Signing a Contract

Transition from Developer to Homeowner Control

Transition from Developer to Homeowner Control

As the community nears completion and a majority of homes are sold, the transition process from developer management to homeowner-led governance begins. Gassen ensures this transition is seamless, well-documented, and legally compliant.

Services Provided

Board Development: Training and education for new board members to ensure effective governance.

Homeowner Orientation: Distributing Welcome Packets and educating homeowners on community rules, financial responsibilities, and available resources.

Turnover Meetings: Coordinating official turnover meetings where homeowners elect board members and assume control of the HOA.

Financial Handover: Ensuring a smooth transfer of financial records, reserve funds, and contracts to the new board.

Ongoing Support: Assisting with strategic planning, rule enforcement, and operational continuity.

Sold
Long Term Management for Homeowner Led Associations

Long-Term Management for Homeowner Led Associations

Once the HOA is fully transitioned to homeowner leadership, Gassen continues to provide tailored management services to ensure financial stability, community engagement, and proactive maintenance.

Board Communication & Support

24-Hour Response Guarantee: All board inquiries are addressed within 24 hours; emergency calls are answered within 12 minutes.

Strategic Planning: Assisting the board in setting long-term goals and initiatives for community improvements.

Meeting Administration: Organizing board and annual meetings, preparing agendas, and maintaining meeting records.

Homeowner Engagement & Support

Dedicated Client Support Team: Handling homeowner inquiries, maintenance requests, and account management.

Transparent Communication: 24/7 homeowner access to financial statements, maintenance requests, and governing documents via CINC Systems.

Educational Resources: Webinars, blogs, and materials to keep homeowners informed about their community.

Financial Management

Budgeting & Reserve Planning: Assisting the board in financial planning and reserve fund management.

Assessment Collection: Ensuring timely collection of dues and managing delinquency issues.

Financial Reporting: Providing monthly statements, balance sheets, and expense tracking.

Property Maintenance & Vendor Oversight

Monthly Inspections: Identifying maintenance issues before they escalate.

Vendor Management: Soliciting bids, negotiating contracts, and monitoring performance to ensure cost-effective, high-quality services.

Emergency Response: 24/7 availability for urgent repair needs.

Governance Expertise

Compliance Support: Ensuring board decisions align with governing documents and state laws.

Policy Development: Assisting with updating community rules and regulations.

Legal Resources: Access to specialized HOA attorneys through “Ask the Attorney” sessions.

Suburb Houses

Pricing & Commitment to Excellence

Pricing & Commitment to Excellence

Gassen offers a flat management fee tailored to the size and needs of your association.

To support developers, we provide the following services at no cost until homes begin closing:

  • Budget creation and financial planning

  • Review and implementation of governing documents

  • Development of a preventative maintenance plan

With decades of experience, a proactive management approach, and a commitment to homeowner education, Gassen ensures a well-managed, financially stable, and engaged community from development to long-term operations.

​

Guaranteed Satisfaction: If the board is not completely satisfied within the first year, we will release the association from the contract.

Why Choose Gassen?

Why Choose Gassen? 

Once the HOA is fully transitioned to homeowner leadership, Gassen continues to provide tailored management services to ensure financial stability, community engagement, and proactive maintenance.

55+ Years of Experience: Proven expertise in managing communities at every stage of development.

Proactive & Transparent Management: Regular inspections, clear financial reporting, and responsive communication.

Technology-Driven Solutions: CINC Systems integration for real-time access to critical information.

Dedicated Team: In-house support staff, accounting professionals, and experienced managers delivering high-quality service.

Gassen is committed to building strong, successful associations by guiding developers and homeowners through every stage of community management. We look forward to the opportunity to partner with you!

bottom of page