Open Positions

Customer Service Excellence: Handle inbound and outbound calls and emails with professionalism, ensuring client inquiries are addressed efficiently and effectively.
Detail-Oriented Documentation: Accurately enter call notes into our database, maintaining meticulous records of client interactions.
Support and Collaboration: Provide administrative support to our property managers through various tasks including document preparation, coordination of mailings, and database management.
Flexibility and Adaptability: Willingly assist across different departments, adapting to the needs of the team and contributing to our collaborative environment.
Professional Development: Participate in at least one association meeting monthly, embracing opportunities for growth and learning within the industry.
Efficiency in High-Volume Settings: Manage large volumes of calls with composure, upholding our standard of service excellence.

Assist Association Boards in understanding how to effectively manage their community within the scope and limits of authority providing guidance and advice on policy issues.
Recognize when to consult with the association’s attorney for interpretation of statues and documents.
Implement decisions of the Board.
Meet with Board of Directors on a predetermined schedule, either in person or virtually.
Prepare monthly Management Reports and Board Meeting agendas.
Perform regular property visits.
Handle day to day phone calls and e-mails from clients
Assist with dispute resolution/rules enforcement.
Maintain the Association’s property records.
Manage the Associations’ on-site employees, if applicable.

The Project Bid Specialist plays a crucial role in supporting the project management team at Gassen by addressing the bidding needs of property managers and boards. This position involves gathering and analyzing project requirements, coordinating with vendors, and compiling comprehensive bid comparison packages to assist managers in making informed decisions. A strong background in construction is highly desirable, as it will enhance the ability to evaluate proposals and ensure the best value for our clients’ capital improvement projects.