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Posts Tagged ' Community Outreach'

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What is the Gassen Difference?

If you’ve poked around our website, you may have noticed our page “The Gassen Difference.” Indeed, the way we run things is slightly different from many HOA management companies. Our being different is a good thing; it enables us to provide one-of-a-kind, individualized service, while also setting us apart in the industry and giving us the tools we need to help your neighborhood shine.

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Joyous Holiday HOA Event Ideas

It’s already November, which means that winter is right around the corner—if Minnesota hasn’t decided to bring the cold season early, as it often tends to do! Regardless, the holiday season and the surrounding festivities mean that homeowners associations (HOAs) and property management services everywhere are working hard and wrapping up their planning sessions for the upcoming year.

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How to Help a Struggling Family in Your HOA Neighborhood

Homeowners associations (HOAs) are wonderful community-building organizations. They create bonds over the universal sense of pride that comes from working together to maintain a beautiful neighborhood. However, despite the high sense of morale a good HOA management instills in its community, there undoubtedly will be times when individual families struggle with their personal lives—that is, their lives outside of HOA activities that the rest of the community might not fully see.

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The Invisible Aspects of Property Management

Some of the aspects of property management are quite visible. You can notice them in manicured green space and well-maintained properties. You can see them in clean, refreshing pools and tidy streets or common areas. Other, perhaps even more important aspects of property management, are invisible. These are the parts of an excellent property management team that you may not notice when they are performed well, but can be problematic when not taken care of properly. At Gassen, we pride ourselves on expertly handling all aspects of property management, including the invisible ones.

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The Importance of Responsiveness in Property Management

There are many aspects to consider when selecting a property manager for either an investment property or a Homeowners Association. You'll want to know that a property manager has the experience and capabilities to manage your particular property portfolio. You will want to make sure they'll keep you compliant with accounting and state regulations. It is extremely helpful if they are a local management company. But you'll also want to ensure that any HOA management and property management you choose has another critical, sometimes overlooked quality. You want to make sure they are responsive. Responsiveness is an indication or work ethic, attention to detail and customer service.

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This Testimonial Shows How Gassen's Local Management Can Increase Customer Satisfaction

Recently, one of our clients sent us this testimonial:

"I want to take a moment and express my sincerest gratitude and appreciation for all of the hard work Jordan has done…she spent her personal time attending our Association meetings. The skill and composure she displayed was well beyond what would be expected of someone her young age. I simply cannot state how impressed I am with her performance. All too often it is easier to complain rather than praise. I cannot think of someone more deserving of praise than Jordan. "

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