Repairs and maintenance are a regular part of owning or managing a property. Thus, when something needs repairs, you have to call a professional to fix it. The most challenging part of property management is finding the right company to do it for you. Identifying prototypical contractors with experience, skill, reasonable rates, and dependability can be something of a hassle.


The good news is, Gassen has done much of research for you by scouring the Minneapolis and St. Paul area for contractors in every facet of property management. You can view our vendor list here. In the meantime, we’ve assembled a short guide of the essential qualities of a quality contractor.

Dependable & Honest

Trustworthy contractors that do what they say they’re going to do and back up their claims of providing 100% satisfaction is the ground level criteria for hiring them. There may be more pressing issues on the table, but if you can’t depend on a contractor to be there when you need them and deliver excellent service and a solid product, keep searching until you can. There are honest businesses out there that have integrity. Focus on those.

They Have Credentials

Since we’re talking about integrity, a legitimate contractor follows the law. In this case, they license their business and certify their workers according to Minnesota state and Minneapolis city regulations. Compliance makes them accountable to your HOA, the state, and the industry. We thoroughly check all of our vendors to make sure they are compliant with state codes and mandates. If they don’t have these credentials, they don’t make our list. They shouldn’t make yours either. Hiring anyone who is not licensed and certified in their field is a huge risk you don’t want to take.

They Carry Insurance

If you’re like us, once you find a good company, you want to use them over and again. Using the same company all the time, however, increases the chances of a worker injury or fatality every time they step onto your property. For this reason, you should inquire about what type of insurance, workers compensation, or other coverage they have for their employees, their equipment, and your property (if applicable).


They Provide References

A master marketer can create a credible public image for their company. Once you get past the hype, however, they must be able to deliver on their claims and promises. Rather than taking the chance on the front end, you should ask for 3-5 references. Make a list of specific questions you want to ask and then call the references. Thanks to online sites that provide business ratings and reviews, you can find out a lot about a company by surfing the web. Whatever you do, make sure you do your homework before hiring a contractor.

They Provide Everything in Writing

While a handshake may give you the warm fuzzies, it does nothing to protect you or those in your HOA legally. After all the discussions are over, you’ll forget half of what you agreed to. Save yourself the hassle and get everything in writing. Gassen property management experts can do all the work for you, draw up the contracts, and schedule the work so that you don’t have to bother with it.


To find out more about how Gassen property management services can help your property or HOA, contact us at 952-922-5575, or you can message us on our contact page. We provide local property management and real estate management for property owners in Minneapolis and St. Paul, Minnesota.